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Rights of funeral service users

The relatives of the deceased ALWAYS have the right to contract the funeral company that is most convenient or interesting for them, regardless of whether or not they have contracted a funeral insurance policy.

All users have the right, prior to contracting the services, to demand a written estimate of the same. The budget given is binding for the funeral company. Grupo Rocamer has at the disposal of all users a list with the price of all its products and services.

In ROCAMER S.A. we process the information you provide in order to provide the requested service and perform billing. The data provided will be kept as long as the business relationship is maintained or for the time necessary to comply with legal obligations and meet the possible responsibilities that may arise from the fulfillment of the purpose for which the data were collected. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain information about whether ROCAMER S.A. is processing your personal data, so you can exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to their treatment before ROCAMER S.A., Avda. Emilio Castelar 83 – 30740 (San Pedro del Pinatar) – Murcia or at the email address oficinacentral@gruporocamer.es.

Data of the person in charge of the treatment:

Identity: ROCAMER S.A. – NIF: A30162614
Address: Avda. Emilio Castelar 83 – 30740 (San Pedro del Pinatar) – Murcia
Phone: 968185152 – Mail: oficinacentral@gruporocamer.es
If the family is not satisfied, they have the right to make a complaint Avda. Emilio Castelar 83 – 30740 (San Pedro del Pinatar) – Murcia or at the e-mail address oficinacentral@gruporocamer.es.

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